Emergency
Call-Outs

Brighton + Hove + Sussex

It's never easy to describe what's wrong down the phone at 11pm, especially half-asleep with a torch in one hand. Tell us what you're seeing and we'll tell you straight away whether it needs an electrician tonight.

Electrician arriving at a customer's door at night
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Fast

60-Min Average Response

Upfront

Fixed-Price Quotes

Guarantee

On All Workmanship

Stocked

Vans Ready to Fix Today

Electrician's test equipment and tool bag, ready for a call-out

Emergency Call-Outs

The Call Comes First,
Not the Van

A few short questions on the phone do a lot of work. We need to know what's affected: the whole property, one room, one circuit, or just a single appliance. How long has it been going on? Does a switch trip the moment you reset it? And is anyone in the house relying on power for heating, security or medical equipment? Answer those and an electrician already has a working picture of what's going on, not just what it feels like from the sofa at midnight.

You're not asked to identify the fault yourself. You don't even need to know the difference between an MCB and an RCD to get a straight answer, because the person taking your call is a qualified electrician working from the same checklist every time: burning smell, sparking, water near wiring, a breaker that won't stay in. None of those present? It's usually safe to wait. Any of them do, and we'll say so and get moving straight away.

If it turns out you can wait, that's the end of it. No callout, no charge for the call, no pressure to book one anyway. We'll talk you through what's safe to switch off in the meantime and get you into the next available slot, priced exactly the same as any other visit.

Triage phone call Real electrician answers No self-diagnosis needed Honest urgency check Free phone advice Booked next-day visit
BOOK AN EMERGENCY CALL-OUT

Sound Familiar?

When It's Worth
Calling Straight Away

None of these need you to self-diagnose first. That's what the phone call is for.

  • Burning smell or visible smoke
  • Sparking, scorched or hot to the touch
  • Complete or partial power loss
  • Fuse box that won't stay reset
  • Water anywhere near wiring
  • Anyone in the property on medical equipment

While You Wait For Us

Can you safely reach the consumer unit? Switch off the affected circuit and leave it off, then unplug whatever appliance was running when the fault appeared.

Leave damaged cable, scorched sockets and anything wet near wiring alone. Don't keep flicking a breaker that trips straight back on, either, since forcing it back in does nothing but mask the fault.

Burning smell, visible smoke, or anything that looks like a fire starting? Get out of the property and dial 999 before you call us.

Call an Emergency Electrician Now

What To Expect

How an Emergency Call-Out Works

01

Call Us

Tell us what's happening. A real electrician picks up — evenings, weekends and bank holidays included.

02

Arrival & Pricing

You get a realistic arrival window and our call-out rate up front — before anyone sets off.

03

Test & Diagnose

Safe isolation first, then testing to find the actual cause — explained to you in plain English.

04

Repair or Make Safe

Stocked vans fix most faults on the first visit. Anything we can't finish that night is isolated and made safe.

Why Choose Us

Experience
The Difference

Committed to Quality and Care

✓ Qualified & Insured ✓ Background-Checked Team ✓ Workmanship Guarantee ✓ Domestic & Commercial

Local + Trusted

Proudly serving our community with reliable, high-quality electrical work you can count on.

Skilled + Certified

Our qualified electricians bring expertise, safety and precision to every single call.

Efficient + On Time

We respect your time and budget, delivering results without delays or excuses.

Honest Pricing

Transparent, upfront quotes — no hidden fees and no surprise out-of-hours mark-ups.

Out of Hours

Evenings, weekends and bank holidays. The phone is answered when the fault actually happens.

Fully Stocked Vans

Common parts carried as standard, so most emergency repairs are completed on the first visit.

FAQ

Frequently Asked
Questions

Feel free to contact us for more information

FAQs Made Simple

FIND YOUR ANSWERS
Will I be charged if it turns out not to be urgent?

The phone call costs nothing, and that doesn't change depending on what we find out together. If it turns out you can wait, you'll get either free advice on what to do until then or a booked appointment priced the same as any other visit. No wasted callout charge, ever.

What information should I have ready when I call?

Four things help most: roughly what's affected (the whole property, one room, or a single appliance), when it started, whether a breaker trips and won't reset, and whether you can smell burning or spot any damage. Nothing more technical than that. You're describing what you see, not diagnosing it.

The power's come back on its own — can I still call, or should I wait until morning?

Call anyway. Power that comes back by itself can still be dropping in and out underneath, which is exactly the kind of fault worth describing to someone properly rather than guessing at from the landing. We'll be straight with you about whether it's safe to leave until daylight.

What if your electrician gets here and decides it isn't actually urgent?

Then we'll tell you straight. Turning up doesn't commit you to an emergency repair: if the fault's minor, the electrician explains exactly what's going on and offers a scheduled fix at the normal rate instead, no pressure either way.

Emergency Call-Outs

Need an Emergency
Electrician Right Now?

Tell us what's happening and we'll tell you straight away whether it needs an electrician tonight or can safely wait until morning. No obligation either way.

Evenings, weekends & bank holidays Brighton, Hove, Worthing & across Sussex